IT Support Engineer.
A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of Computer based information systems, as well as having an eye for detail and able to multi task under pressure. An excellent communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.
WHAT I’VE LEARNED
BCA Nirmala College Muvattupuzha Ernakulam ,Kerala (M.G University)
Master in Computer Science IHRD Kerala (M.G University)
WHERE I’VE WORKED
(UAE) AND (INDIA)
AL Razoukiexchange LLC Dubai- UAE [ IT Suppor Engineer]
HM College(MG University),India [ComputerScience Teacher]
Image World Computers,Kerala, India [ System Engineer ]
Skills & Languages
WHAT I BRING TO THE TABLE
Problem Solving and Decision Making
Troubleshooting computer problems
Remote Access Support
Trustworthy and Responsible
Customer Service Expert
Operating Systems and Software
Microsoft ,Red Hat ,Kali and Ubuntu
CASMEX Application Software, WPS pro Application software ● Double take backup software ● Windows IIS, Hyper V ● Trustwave Software, WinSCP, Putty ● Oracle DB, MS Office , SQL Server ● Symantec™ Endpoint Protection and Symantec Network, ● Sophose Endpoint Protection ● Sonic Wall Firewall (Sonic OS 6.5)
OUT OF OFFICE
Enjoy various forms of music,
I like to play cricket, Volleyball with friends.